Privacy Policy

At Lia Shutter, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you make a purchase or interact with our website, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and delivery address

• Payment Information: Although we offer only Cash on Delivery (COD), we may ask for details necessary for delivery purposes, such as phone numbers to ensure smooth communication

• Order Details: Product purchased, quantity, shipping details, and order history

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Order Fulfillment: To process and ship your orders and provide delivery updates

• Customer Support: To respond to your inquiries, resolve issues, and provide assistance

• Marketing Communications: To send promotional offers, updates, or newsletters 

3. Opting Out of Marketing Communications

If you have opted into receiving marketing communications from us, you can opt-out at any time by:

• Clicking the unsubscribe link in any marketing email you receive from us

• Contacting us directly at [email protected] with the subject line Opt-out to request the cessation of promotional emails

Please note, even if you opt-out of marketing emails, we may still send you essential communications related to your order, such as shipping updates or customer support messages.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Control Over Your Information

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at [email protected].